Best experience I have had with a contractor yet!
Great work. Fast, efficient, and professional. If I had an issue or didn't understand something, they explained it thoroughly, or fixed it right away. Our previously drafty 100 year-old home is now warm and cozy. Would highly recommend them as their energy assessment was free and subsidized so we only had to pay 25%.— Western, MA
I would highly recommend American Installations! My experience with them was nothing but positive. All the staff, from Wyatt who came in to do the initial assessment, to Amanda who helped with all the scheduling to get the work completed, and finally Eddie and his amazing crew who did the actual work. We have a very large house and they had to spend a few days here, but they were professional, neat, friendly, and went above and beyond to make sure that the job was done right!! I can't say enough about everyone involved. It is rare to have a company now a days where you have such a positive experience every step of the way!— South Hadley, MA
I would highly recommend them, from the first person who came to audit the house to the installation of insulation they were very polite, knowledgeable hard working people. Even the girl calling to set up the dates, etc. was wonderful.
It has made a huge difference on the heating of the house and I am sure the energy saving light bulbs will also make a difference in the expense. I would use them again and would highly recommend them to everyone.— Hadley, MA
American Installations was excellent! Very professional and easy to work with, from the office crew, to the insulation crew, and roofing crew! It was a pleasure to deal with this company. Thank you!
Workers were very professional. Clean and neat. Friendly service and did everything they were supposed to do. Very satisfied.
This feels odd to say, but I always look forward to anyone from American Installations coming to our home. From the first energy assessment, to the attic and basement work they did, they've been unfailingly polite, respectful, super friendly, and a joy to talk to. They were so patient answering all my questions about what they were doing (I had a lot). They knew their stuff, and things they didn't know they didn't pretend to, which I find admirable.
I also find the company admirable in general due to how attentive they are to their customers. Every time I have work done the office calls me to confirm and the workers call me when they're on their way. When I needed work done by an outside contractor, they set the work up for me and followed up with me periodically to see how the other company was treating us. I just feel really taken care of! Now, I should actually address the work they do; I'll be honest, I don't know much about houses except how to occupy them, but it does feel warmer in here after they put the insulation in so I think they're also good at what they do. Wish more companies were like them and love using someone local!
They were fast, extremely professional, highly skilled and efficient, and very pleasant to work with. Excellent job, I am delighted with the results.
Very worthwhile investment of only one hour of our time! The scheduling and follow up was very professional and thorough. Garrett was knowledgeable and enthusiastic about the Mass Save program and we are very glad we made the effort to meet with him. He and his trainee, Jim, replaced over 50 light bulbs AND gave me the time to clean each of the fixtures that needed maintenance, before reassembling. We are looking forward to finding out more about what amendments we can make to our home to further save electricity and money.