We were very pleased with Ethan and our energy assessment. There was a mix up with his arrival time, he wasn’t aware that I was going to be arriving an hour late. I apologized and told him I wouldn’t be able to be there till 4:30, he said that would be no problem. When I came home he was very kind. I was a little nervous about a stranger coming to my home while I was alone, but he was so nice and good with my kids and dog. He was extremely knowledgeable and explained everything not only to me but later to my husband as well when he got home. We thought we were just going to do the free assessment, light bulbs and such, but were so surprised by what was offered to us and at such a low price! We are very excited to see how much money we save this winter!