On Wednesday December 5, Barry Zamer arrived at our home to provide a Mass Save Home Energy Assessment Report. From start to finish, Barry provided an outstanding report. To begin with, he thoroughly and clearly described the Mass Save Program and an overview and specifics of a Home Energy Assessment. He answered all of our questions. We accompanied him throughout the house – he explained his recommendation as we went along – there was no rushing - he was very thorough. At the conclusion of the assessment he once again patiently described and explained his recommendations. Barry is very personable and customer friendly. On a scale of 1-10, we rate him a 10 – the highest. We look forward to American Installations coming to our home and implementing our agreed upon recommendation. Thank you!